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7 Seconds to Success: How to Effectively Relate to People in an Instant, by Gary Coffey, Bob Phillips
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Success depends on making a great impression and effectively relating to people. Those first few seconds with someone can make all the difference. Bestselling author Bob Phillips and leadership expert Gary Coffey have distilled the essential skills of reading and understanding people into easy-to-remember principles. Readers will discover the best ways to relate to and connect with individuals, including how to:
- identify the best approaches to create good will
- know how to communicate with all personality types
- spark and keep people's interest
7 Seconds to Success provides the tools necessary to improve people skills and garner trust. Every interaction can be positive and rewarding!
- Sales Rank: #454626 in Books
- Published on: 2012-10-01
- Original language: English
- Number of items: 1
- Dimensions: .50" h x 5.20" w x 7.90" l, .30 pounds
- Binding: Paperback
- 144 pages
About the Author
Gary Coffey is the president of California Home Sellers, a successful real estate firm. He is also the president of Gary Coffey & Associates, which specializes in sales and leadership training that incorporates the 7 Seconds to Success principles.
Bob Phillips, PhD, is the former executive director of a multimillion-dollar nonprofit corporation. He is a licensed marriage, family, and child therapist in California. The cofounder of the Pointman Leadership Institute, Bob has presented leadership seminars in 19 countries. With more than 11 million copies in print, he is the author and coauthor of numerous nonfiction, humor, and fiction books, including his New York Times bestselling Babylon Rising series.
Most helpful customer reviews
3 of 3 people found the following review helpful.
The Ready-Aim-Aim-Aim-Aim Syndrome
By John W. Pearson
I embrace "The 3 Powerful S's" because to ignore the synergistic impact of Strengths, Spiritual Gifts and Social Styles is to ignore the amazing creativity and uniqueness of the people we live with, work with, worship with, and yes, cringe with.
So when a new quick-reading tool on social styles appears, I'm all over it. Written in the popular novelette/story format, this tool (just 143 pages) can be read in about 90 minutes.
Forget the 16 grids and confusing letter combinations of Myers-Briggs (ENTJ, INTJ, etc.). Skip the four animals system ("I can't remember--am I a collie, a muskrat or a hippo?") Don't waste time on the personality color systems, unless everyone in your circle is a color zealot (and they're not).
If you want to effectively relate to people, literally in an instant, then order "7 Seconds to Success." It's a fast read and co-authors Bob Phillips and Gary Coffey have a new, easy-to-remember slant:
* Analyticals are Thinkers
* Amiables are Touchers
* Drivers are Tellers
* Expressives are Talkers
The Four T's are descriptive and memorable and the story builds the case for understanding these styles--and why it's so important that you do. (Heads up all spouses, leaders, pastors, account reps, fundraisers, teachers, trainers, volunteer coordinators, CEOs, managers--and those who must "manage" their managers.)
The authors remind us that there are three key factors in effective communication:
* Content (7%)
* Tone of Voice (38%)
* Nonverbal Behavior (55%)
"It's easy to get into sloppy habits when it comes to dealing with customers, clients and prospects. We need to become more alert in reading the people we meet. Lord Chesterfield said, `Look in the face of the person to whom you are speaking if you wish to know his real sentiments, for he can command his words more easily than his countenance."
And this zinger: "When it comes to our own behavior, we judge ourselves by our motivations. When it comes to other people's behavior, we judge them by their actions and words."
You can recognize styles--in an instant--by observing pace and priority. Two pairs have the same priority:
--Thinkers and Tellers focus on tasks.
--Touchers and Talkers focus on relationships.
Two pairs have the same pace:
--Thinkers and Touchers tend to be slower-paced.
--Tellers and Talkers tend to be faster-paced.
Where's the conflict? Yikes! Two pairs have nothing in common:
--Thinkers and Talkers: huge potential for conflict!
--Touchers and Tellers: neither pace nor priority in common.
Can you really read a person's style--and make them comfortable--in just seven seconds? Yes. I've been a student of social styles for more than 30 years--and the authors are correct. You can relate to people in an instant, and by doing so, you'll advance the relationship by leveraging (not manipulating) a person's style.
If you're in the already-convinced circle of social style evangelists, you'll still benefit with one more tool. I've counted at least a dozen more insights (and PowerPoint slides) I've gleaned from just one quick read:
ADVICE FOR THINKERS: "Be willing to make decisions. That's the most important quality of a good leader." Don't fall victim to what T. Boone Pickens calls, the "ready-aim-aim-aim-aim syndrome. You must be willing to fire."
WHO ARE THE TALKERS? Bob Hope, Jay Leno, Star Trek's Captain Kirk, Donald Duck, and the apostle Peter. "If a Talker's house was on fire, he would say, `Since the house is on fire, let's warm ourselves.' They're very charismatic, friendly and enthusiastic."
WHAT ANNOYS TELLERS? Boredom, details, excuses, indecisiveness, small talk, and taking orders. (The book has the master list of annoyances for all four styles.)
WHAT DO TOUCHERS VALUE? Approval, coaching, comfort, compassion, friendliness, kindness, loyalty and peacefulness. (Each style has a very distinct list of what they value.)
The authors say you can relate to the four social styles by remembering the 4 P's. "With Thinkers, be precise. With Tellers, be practical, With Touchers, be personal. With Talkers, be positive."
I've reviewed other social styles books previously, including How to Deal with Annoying People by prolific writer Bob Phillips (11 million books in print). If you're new to social styles, start with this latest one.
0 of 0 people found the following review helpful.
Great book
By Carbone
I read it on a plane ride from the east coast to the west. Easy to read and understand. Very helpful in interrupting peoples actions in determining there personality type. Bought one for my 18 son to try to help him understand people, teachers, friends. Would definitely recommend this book to anyone.
0 of 0 people found the following review helpful.
My reveiw
By EMILY GONZALES
The book was very interesting, although I think it will take a lot of practice to get the concept right. I have the general rule down but with practice this will be very helpful. I truly appreciate the Bible being incorporated into the book, you could say that is what got my attention.
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